![]() A good example is the decision to reorder inventory automatically when stock falls below a determined level. These solutions are already available from past experiences and are appropriate for the problem at hand. When problems tend to arise on a regular basis, a manager may address them through standard or prepared responses called programmed decisions. The challenge is simply to study the alternatives and choose the best solution. This condition is ideal for problem solving. All managers make decisions under each condition, but risk and uncertainty are common to the more complex and unstructured problems faced by top managers.ĭecisions are made under the condition of certainty when the manager has perfect knowledge of all the information needed to make a decision. Managers make problem‐solving decisions under three different conditions: certainty, risk, and uncertainty.
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